By registering a 58jll account, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy applies to all members in the Philippines.

1. Introduction

58jll operates an online gaming platform serving members in the Philippines. As part of running the platform, we collect and process certain personal information. This Privacy Policy explains what we collect, why we collect it, how we use it, and what your rights are as a member.

We are committed to handling your data responsibly. If you have questions about anything in this policy, you can reach the support team through the Help section in your account dashboard.

2. What We Collect

The personal information 58jll collects depends on how you interact with the platform. The main categories are:

Category Examples When Collected
Registration Data Full name, date of birth, email address, mobile number Account sign-up
Identity Documents Government-issued ID, proof of address KYC verification
Financial Data Deposit and withdrawal records, payment method details Each transaction
Gaming Activity Bets placed, games played, session duration During platform use
Device and Technical Data IP address, browser type, device identifiers Each session
Communications Support chat messages, email correspondence When you contact us

We do not collect sensitive personal information beyond what is required for identity verification. We do not access your contacts, camera, or location unless you grant permission for a specific platform feature.

3. How We Use Your Information

All data collected by 58jll is used for one or more of the following purposes:

  • Account management: Creating and maintaining your member account, verifying your identity, and processing login requests with OTP security.
  • Transaction processing: Handling PHP deposits and withdrawals through Philippine banking channels and e-wallets such as GCash and Maya.
  • KYC compliance: Verifying that members meet the age and eligibility requirements before withdrawals are processed.
  • Platform security: Detecting and preventing fraud, multiple account creation, and unauthorised access.
  • Responsible gaming: Monitoring gaming patterns to identify members who may benefit from support tools and enforcing self-exclusion or deposit limit requests.
  • Customer support: Responding to enquiries and resolving account issues.
  • Platform improvement: Analysing how members use the platform in aggregate to improve features and performance.
  • Legal obligations: Retaining transaction and identity records as required by applicable regulations.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Who We Share Data With

58jll does not sell your personal information to third parties. We only share data where it is necessary to operate the platform and where appropriate data protection agreements are in place. Parties we may share data with include:

  • Payment processors: To facilitate PHP deposits and withdrawals through Philippine banking partners and regulated e-wallet services.
  • Identity verification providers: To assist with KYC document checks during account verification.
  • Fraud prevention services: To detect unusual activity patterns across the platform.
  • Legal authorities: Where disclosure is required by applicable Philippine law or a valid legal order.

All third-party service providers are required to handle your data in accordance with applicable data protection standards and may only use it for the specific purpose for which it was shared.

5. Cookies and Tracking

58jll uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit the platform.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. Disabling these will prevent the platform from working correctly.
  • Analytics cookies: Used to understand how members navigate the platform in aggregate. No individual member data is shared externally from these analytics.
  • Preference cookies: Remember settings you have chosen, such as language and notification preferences.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect platform functionality including your ability to stay logged in.

6. How Long We Keep Your Data

58jll retains personal data for as long as your account is active and for a period after closure as required by applicable regulations. Specific retention periods include:

  • Account registration data is kept for the duration of membership and a minimum period after closure.
  • KYC documents are retained as required by applicable record-keeping obligations.
  • Transaction records including deposits and withdrawals are kept for a minimum period as required by financial record-keeping rules.
  • Support communications are retained for a reasonable period for quality and dispute resolution purposes.

When personal data is no longer required, it is securely deleted or anonymised so it cannot be linked back to you.

7. How We Protect Your Data

58jll applies technical and organisational measures to protect your personal information from unauthorised access, loss, and misuse. These include:

  • SSL encryption on all data transmissions between your device and our platform.
  • OTP verification for login and withdrawal requests to prevent unauthorised account access.
  • Access controls that restrict internal access to personal data to authorised personnel only.
  • Regular security reviews of systems and processes.
  • Secure server environments with monitoring for unusual activity.

While 58jll takes strong measures to protect your data, no online platform can guarantee absolute security. You also play a role by keeping your login credentials private and reporting any suspected unauthorised access immediately.

8. Your Privacy Rights

As a 58jll member, you have the following rights regarding your personal data. To exercise any of them, contact the support team through your account dashboard.

Right to Access

Request a copy of the personal data we hold about you.

Right to Correct

Ask us to update inaccurate or incomplete information on your account.

Right to Delete

Request erasure of your personal data, subject to our legal retention obligations.

Right to Restrict

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, commonly used format where technically feasible.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

9. Minors and Age Restrictions

58jll is strictly for members aged 21 and above. We do not knowingly collect personal information from anyone under 21 years old. Age verification is part of the KYC process, and accounts found to belong to underage users are closed immediately with balances handled in accordance with applicable rules.

If you believe that a minor has registered on the platform using your details or their own, please contact support through your account dashboard without delay.

10. Changes to This Policy

58jll may update this Privacy Policy from time to time to reflect changes in our data practices or applicable regulations. When material changes are made, members will be notified through the platform. The revised policy takes effect from the date of publication.

Continued use of 58jll after the effective date of any revision constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

For privacy-related concerns, data access requests, or questions about this policy, contact the 58jll support team through the Help section of your account. We aim to respond to all privacy enquiries within a reasonable timeframe.